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New features in DirectLaw, ‘cos you told us what you wanted them
We can now announce some great new features in Directlaw as we continue to move the platform forward. 1. Rule 2. Up until now you had to use our standard Rule 2 letter (which we maintained), if you...
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Clients expect good law firms to offer online services
A majority of consumers expect good law firms to offer their services online in the next couple of years, a survey of over 2,000 people has shown. The online poll, carried out by YouGov on behalf of...
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The Co-operative Tesco Law service
Under starters orders…and we are off. Another article on the Tesco Law ,(Co-op Law doesn’t seem to have the same p-zazzz to me), debate. Cue wailing commentators predicting the wipe out of law firms...
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Tesco Law – how brands and solicitors can co-exist (and help each other) in...
I have been thinking a lot of late about brands and law firms. I have been wondering whether they can co-exist together. I think they can. I think law firms who see the opportunity that technology can...
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Law Firm ‘A’ versus Law Firm ‘B’ – the consequences of ignoring online...
I attended a very good seminar called “Flourish and Grow Your Practice” last week. I was chatting to a law firm during the break and explained my “Law Firm ‘A’ versus Law Firm ‘B’” theory. Okay not the...
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How to capture a client in 46 seconds.
Here’s a scenario that is certainly familiar to many law firms: an unknown prospect phones up, making a tentative enquiry asking for advice. They are unsure if/how they want to proceed, and seem...
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The Great Mental Capacity (online) Question (and answer)
There is a theme that constantly occurs when presenting DirectLaw to law firms which revolves around mental capacity. In fact I have been chatting it through with a firm just a few minutes ago. I have...
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It’s not about being big or small. It’s about being smart in the capture...
You may have read our article “How to capture a client in 46 seconds.’ This dealt with inbound calls from prospective clients on the telephone, and how to use Directlaw to hook them through the web....
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DirectLaw in 1 minute 55 seconds
We were at Legal IT 2010 and our Chairman, Richard Cohen, was interviewed about DirectLaw. It’s a useful movie as it sums up why you should consider DirectLaw for your Practice. Filed under: client...
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How law firms can protect consumers from unscrupulous Will-writers
A recent BBC Panorama expose of fraudulent and unscrupulous independent will-writing firms has highlighted the vulnerability of many consumers when making decisions about who to turn to for help on...
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